2. Finding Quality Addiction Treatment
With so many options for treatment programs in the growing industry of addiction treatment, how can you identify a rehabilitation program that will provide the quality care your loved one needs to address their specific addiction issues?
Some of the questions you may have include:
- How can I know if an addiction treatment center provides the best standards of care for my family member?
- When my loved one agrees to enter treatment – which facility is the best choice?
- Where can I find a substance abuse treatment program that is acknowledged by industry professionals as a legitimate and effective rehab option?
- Is there a facility with licensed, credentialed professionals who have experience in substance use disorders?
A way to ensure your loved one’s substance abuse program will provide the appropriate, tailored care is to choose an accredited facility.
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3. What is Accreditation?
Many addiction and mental health treatment programs undergo the process of accreditation in addition to state licensure requirements.
When an addiction treatment program is “accredited,” this means that the facility has gone through a series of evaluations in its pursuit to reach standards of excellence in client care. The process of accreditation is a lengthy process whereby programs and therapy practices are objectively evaluated in comparison with the CARF or Joint Commission standards.
In seeking accreditation, the addiction programs and therapies are evaluated by an industry-respected third-party accrediting body. Once the program has earned the seal of accreditation and recognition, clients can rest easy in knowing they have been assessed by the most respected organizations in addiction and mental health treatment.
The Meaning of Accreditation to You and Your Loved One
When you or your family member arrive at an accredited treatment facility, there should be a sense of confidence that the program will treat your loved one with the dignity and respect, and that he or she will receive thoughtful personalized programming. Accredited programs are held to higher standards of care than many state licensing requirements. Programs with accreditation treat their clients using best practices in addiction therapy practices.
When a facility is in the process of seeking accreditation or has earned accreditation, this indicates their dedication, desire, and commitment for continual improvement of service delivery for clients.
During the months-long preparation and accreditation process, the facility and staff opens its doors for the accrediting bodies for onsite visits and evaluations. During the process, a number of practices are evaluated at the facility visits looking at all components of the facility’s management, policies and procedures, safety plans, client residential areas, treatment areas and equipment, programming schedules, and therapies.
The safety of your loved one is a big reason that facilities strive for the seal of CARF or Joint Commission accreditation. When selecting a facility to treat a family member with the life-threatening disease of addiction, it’s difficult to know which centers have programs that were designed using research-based rehabilitation techniques and executed by a staff of professionals whose credentials meet the guidelines as defined by the accrediting bodies.
Accredited treatment programs can ensure:
- Person-centered approach to client care
- Provision of safe rehabilitation practices
- Adherence to Policy & Procedure Standards
- Cultural Competence with Special Populations
- Integrated services and coordinated plan of care
- Client heals in a protective environment
- Medical Stabilization, psychiatric treatment, and support
- Research-based interventions
- Staff meets training standards for delivery of addiction and co-occurring mental health disorders treatment
- Facility’s Emergency Plan meets Health & Safety Standards
- Documentation, Critical Incident Reports, and Emergency Drills
- Focus on Quality Improvement Activities
Accreditation can be a sometimes lengthy process involving a comprehensive review focusing on a program’s delivery of treatment services. This includes how the organization operates on a daily basis, the clinical services offered, staffing, training, and effectiveness of programs. When a facility is accredited by CARF, it signifies that the program meets their internationally recognized quality standards, and it dedicated to individualized care and client satisfaction.Facilities that earn accreditation meet internationally accepted standards of quality and are committed to individualized treatment and client satisfaction1.
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4. The Accreditation Process
If accreditation is valued by alcohol and drug rehab clients, why don’t all facilities become accredited? It’s not that easy for a number of reasons. Accreditation is an intensive process that takes time, money, and an examination of the program’s operations, client care, staff, safety programs, and policies. Accredited programs have demonstrated a dedication to helping clients using therapeutic interventions that meet elevated levels of treatment standards accepted by international accrediting bodies.
The fact that a program or facility has earned accreditation is a quality differentiator and indication that the facility is striving for excellence in providing best practices in addiction therapy for its clients.
- Facility has gone through onsite visits and an audit of management, staff credentials, program practices, and treatment outcomes
- Well-trained staff with educational requirements that meet accreditation standards
- Efficient program of addiction and co-occurring mental health disorders treatment
- Recognition by accrediting body that treatment facility meets standards of care for client addiction therapy
- Confidence for family and loved ones of clients in treatment
- High standards of staff training may minimize adverse events for clients and facility staff
- Facility meets the Safety Standards for clients and staff as defined by the accrediting body
- Facility operates according to a standard set procedures and policies recognized as best practices in operating and managing an addiction treatment facility
- Facility staff is trained on policies pertaining to HIPAA compliance
- Facility workforce is sensitive to all populations with cultural sensitivity and inclusion for culturally diverse clients including minorities, LGBT, elderly, non-English speaking, disabled, and other minority groups
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5. Accrediting Bodies
The two most prominent accrediting organizations for addiction rehabilitation programs are the Commission on Accreditation of Rehabilitation Facilities (CARF) and the Joint Commission, previously known as JCAHO. For this reason, the majority of addiction programs seek accreditation from these two groups for their unparalleled industry standards in rehabilitation from substance use disorders.
For addiction rehabilitation, CARF is a non-profit accreditation body that evaluates substance abuse and dual diagnosis programs. As the largest U.S. accrediting organization for addiction facilities, Facilites that meet CARF-defined standards of care have attained the industry benchmark for quality programming.
CARF grants accreditation to:
- More than 90 specific types of programs
- More than 25,000 individual programs in 3,000 organizations
- Programs in U.S., Canada, and Europe2
In addition to growing the number of accreditation programs, CARF has also quadrupled the number of behavioral health services it accredits to about 31 percent of all such accredited services3.
CARF accredits an extensive variety of programs including assistive technology for employment, child and youth community programs, respite services; addiction case management, prevention and residential programs, and numerous mental health and psychosocial rehabilitation programs4.
According to John Corrigan, PhD, the American Psychological Association (APA)’s former liaison for CARF accreditation, CARF has increased its role in setting high standards of care for in other service delivery program. While CARF has been the leader in healthcare and vocational rehabilitation programs, its scope now has expanded to include accreditation programs for a diverse number of healthcare, vocational, and other community programs. By setting accreditation standards for a spectrum of community programs aimed at breaking the cycles of unemployment, adult day-care, and assisted living facilities5.
One of the other major players in addiction program accreditation is the Joint Commission, the nation’s largest accrediting body for hospitals and medical facilities. Formerly known as JCAHO, the Joint Commission is also the second largest accrediting organization for addiction rehabilitation programs in the U.S. Many types of healthcare providers can earn accreditation from the Joint Commission, which has accredited more than 20,000 healthcare programs and providers. These include home health care providers, physicians practices, mental health treatment facilities, assisted living and nursing facilities, and large hospitals6.
Healthcare organizations with Joint Commission accreditation can certify associated or internal programs within the organization.
Accreditations for healthare programs include:
- Ambulatory Health Care
- Behavioral Health Care
- Critical Access Hospitals
- Nursing Care Center7
Accreditation is not limited to facilities that provide addiction and mental health treatment. There are accreditation standards for hospitals, urgent care centers, freestanding medical clinics, community health centers, and other areas of care.
Some of these programs go through the accreditation process through organizations such as the Healthcare Facilities Accreditation Program (HFAP), which is a nationally recognized accreditation organization with deeming authority from Centers for Medicare & Medicaid Services (CMS), which covers 100 million people8.
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6. Facility Accreditation Fees
In addition to their efforts to deliver the highest level of addiction care for their clients, treatment programs make a monetary investment in seeking accreditation. In addition, facilities seeking accreditation are charged fees for having their program go through the accreditation process. Accreditation fees are not determined according to the size of the program or facility seeking accreditation. For CARF accreditation, there are two fees in seeking accreditation – a standard flat fee for the organization itself ($995), and the cost for the on-site accreditation surveyors. The size of the organization will determine the number of surveyors required. The daily fee for each surveyor is $1,525 during the proess.9
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7. Accredited Addiction Programs by Numbers
So how prevalent is accreditation of substance abuse treatment facilities? The 2013 National Survey of Substance Abuse Treatment Services notes that of the 13,339 addiction treatment programs that voluntarily supplied information on their programs:
- 21.8 % accredited by CARF
- 19.2 % accredited by the Joint Commission
- 56.9% were NOT accredited by either
Of the 13,339 addiction treatment programs that voluntarily responded to The National Survey of Substance Abuse Treatment Services, 21.8 percent were accredited by CARF, the Joint Commission accredited 19.2 percent, and 56.9 percent were not accredited by either.10
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8. Are AAC facilities accredited?
Yes. All of our facilities are accredited by CARF or the Joint Commission because of our strong desire to help individuals turn their lives around after struggling with alcohol and drug addiction. We want to provide effective, research-based addition therapies that meet the highest industry standards.
We know that accreditation is an ongoing process. The desire to provide quality care is ongoing and involves education on changing industry standards on treatment considerations and protocol, as well as new processes, interventions, and psychopharmacological advances in detox and other medical consequences as a result of substance withdrawal.11
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9. Why is accreditation important for a treatment facility?
When a loved one is struggling with substance abuse and potentially a co-occurring mental health disorder, there’s a lot of chaos and confusion. You may think:
- How do I get admission into a facility with research-based therapy?
- How do I know which programs I see online will provide safe and quality care?
- How can I find a program with addiction industry accreditation?
Selecting an addiction treatment program with CARF of Joint Commission accreditation indicates your concern about the quality, safety, high standards, and therapies based in research. Accredited facilities can assure you of its desire to offer your loved ones excellence in addiction treatment options.
The process of accreditation objectively evaluates the facility to determine the treatment areas and therapy practices that meet the standards of the accrediting body, and those service areas that require improvement.
An accredited facility lets you know that the facility’s treatment staff and addiction professionals are dedicated to pursuing excellence in their treatment programs using research-based practices and therapies that meet nationally recognized standards and best practices in addiction medicine.
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10. Continuous Quality Care Standards
Accreditation is not a one-time accomplishment, but rather a continuous process of staying up to date with the latest findings in addiction medicine, new research-based interventions, and findings in treatment outcomes. Facilities must re-new their certifications every 1 to 3 years, based on their accredidation status.
For example, CARF accreditations are decided according to differing standards and designations. Accreditation designations are given based on the findings during the accreditation process, and upon the evaluation of the treatment services as defined by CARF. Facilities are awarded accreditation levels based on the features if their programs meeting requirements of the care standard.
CARF accreditation decisions deem a facility’s status as:
- Preliminary accreditation
- Accreditation with stipulations12
accreditation decisions are determined based on the facility program meeting its defined care standards. Accreditation levels for Joint Commission status are categorized using five accreditation levels.
Join Commission Levels of Accreditation
- Preliminary accreditation
- Accreditation with Follow-Up Survey
- Contingent Accreditation
- Preliminary Denial of Accreditation
- Denial of Accreditation13
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11. Benefits of Accreditation
One advantage of Accreditation is that frequently, third-party payers like insurance companies and including the federal government, states, and insurers will use CARF and Joint Commission accreditation to determine which facilities they will reimburse for services.14
All individual insurance plans are different, but recognition as an accredited treatment facility illustrates the facility’s dedication to patient care at the highest levels, commitment to quality, and commitment to providing a safe, therapeutic environment for the patient to begin his or her recovery.
Since the process of accreditation is an effective tool for addiction treatment facility marketing programs and services to consumers, referral sources and third party funders, facilities who have earned accreditation will promote this on their websites and/or other promotional materials and media to let potential clients and their families know that they are dedicated and committed to quality treatment.16
CARF-accredited service providers that meet specific underwriting guidelines are considered lower risks, in part because their addiction treatment care conforms to CARF standards relating to risk management, health and safety, corporate compliance, and business practices.
By achieving accreditation from either or both of these accrediting organizations, facilities can ensure that their programming components and levels of quality in care are acceptable. Accrediting organizations like CARF and the Joint Commission are major players in shaping services because they decide which components and levels of quality are acceptable.17
Benefits of Program Accreditation
A recent study found the following average changes to CARF-accredited programs from before their first survey as compared to their latest survey:
26 % increase in persons served annually
37 % increase in conformance to quality standards
37 % increase in annual budget dollars 15
Figure 1: NSSAT – 2013
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12. Non-Accredited Addiction Treatment Facilities
According to recent studies, 56.9% of addiction treatment facilities are NOT accredited.
Is treatment at an accredited facility really better than treatment at a non-accredited facility?
There are addiction treatment facilities that are not accredited but operate as treatment facilities. Since the reason for lack of accreditation is not known to individuals seeking addiction and co-occurring treatment for themselves or loved ones, it’s difficult to quantify or compare the services provided. Accreditation can be an expensive and laborious process for smaller treatment centers to undergo. Additionally, their staffing and program capacity may not support accredited programs.
Addiction treatment facilities do not have to undergo the accreditation process and many do not. Accreditation is a voluntary regulatory requirement, according to the National Institute of Health (NIH). 17
However, earning accreditation from one of the premier addiction treatment accrediting bodies such as CARF or the Joint Commission signifies to the substance abuse and healthcare community-at-large that the treatment programs at the facilities have met nationally accepted and research-based standards.18
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13. Will my child or loved one have a greater chance at recovery by attending an accredited facility?
Success in alcohol and drug treatment can depend on so many variables, ranging from your loved one’s unique addiction history, the presence of a co-occurring mental health disorder, chronic health conditions, trauma exposure, and a number of other factors, including motivation.
While attending a treatment program in an accredited facility does not guarantee long-term recovery – this is a lifelong journey and up to the individual – accredited programs and research-based therapies does guarantee that the your loved one receives the highest standard in addiction treatment care from a program that has met defined standards of excellence and high quality.
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