We understand that reaching out for help can feel overwhelming. It doesn’t have to be. When you call AAC you’ll talk with a caring, knowledgeable Treatment Consultant who will address your concerns, answer any questions, and guide you through every step of the rehab admissions process.
Your Admissions Consultant will work with you over the phone to complete the pre-admissions assessment, a 15-to-30 minute clinical evaluation of you or your loved one’s addiction history (i.e. pattern of substance use, drug of choice, etc.) and behavioral health issues (i.e. anxiety, depression, PTSD, bipolar disorder).
To expedite the admissions process, we also collect your insurance and financial information during this initial phone assessment. Quickly, after we can verify your insurance benefits and walk you through co-pay and payment options, we match you to the facility that best fits your individual needs.
Your Treatment Consultant will stay in contact with you and/or your family to ensure the admissions process runs as smoothly as possible. Treatment Consultants also stay in contact with designated facility and its transportation staff, all of whom receive flight schedules and travel information. We arrange for clients to be picked up from the airport and driven to the facility, where facility staff will greet them.