Are You Covered?
Our insurance verification process is fast, confidential, and always available.
Step 1: Connect with our Admissions Navigators or Check Your Benefits Online
Contact our Admissions Navigators and provide your insurance information to start the verification process, and pre-admission assessment. All information is secured and kept confidential in accordance to HIPAA compliance regulations.
Easy Ways to Connect
Connect with our Admissions Navigators over the phone. We’re here to help 24/7.
American Addiction Centers has relationships with multiple insurance networks we will strive to make your treatment affordable and accessible.
Step 2: Get Matched with a Facility
Using the information you provide, we will match you with the best facility to suit your addiction needs. We have multiple facilities across the US with one that can help you beat your addiction. We typically get our clients to facilities within 24 hours of the pre-admission assessment.
Step 3: Arrive
We arrange for clients to be picked up from the airport and driven to the facility, where facility staff will greet them.
10 Reasons People Choose Us
- We strive for Clinical Excellence. We treat the whole person, not just the addiction.
- We work with you to determine which level of care is right.
- We respect and protect your privacy throughout your treatment.
- We work directly with your insurance company.
- We know family is important, and incorporate loved ones into the process.
- We aim to get you the treatment you need; we’ll find a facility that’s just right for you.
- We believe treatment goes beyond graduation. We created a national alumni program where you’ll find friends in recovery no matter where you live.
- We understand it might not have worked in the past. Thousands of AAC alums would agree we’re different.
- We believe that recovery is possible. Make this call, the last call.
Steps to Admission & What to Expect After the Call
Contact Us
Your Admissions Navigator will work with you over the phone to complete a pre-admission assessment, a 15-to-30 minute clinical evaluation of you or your loved one's addiction history and behavioral health issues (i.e. anxiety disorders, depression, bipolar, etc.).
Call NowPayment
To expedite the admissions process, we will also collect your insurance and financial information in this initial assessment. Once we quickly verify insurance benefits and walk you through your co-pays and payment options, we match you or your loved one to the facility that best fits the individual needs.
Verify Insurance OnlineArrival
Your Admissions Navigator will stay in contact with you and/or your family to ensure the admissions process runs as smoothly as possible. Admissions Navigators also stay in contact with the facility to prepare for your arrival. At the facility, our staff will greet you and walk you through the intake process.
