TriWest Insurance Coverage for Veteran Drug & Alcohol Rehab
Veterans that have VA healthcare benefits, have a TRICARE plan, or qualify for using the VA Community Care Network may be eligible to seek care through the TriWest Healthcare Alliance. TriWest has helped Veterans of all walks of life obtain quality healthcare services, including those for mental health disorders or substance use disorders (SUDs) for years.
What is TriWest?
Since 1996, TriWest Healthcare Alliance has been administering the Department of Defense’s TRICARE program and the Department of Veterans Affairs (VA) Community Care Network in regions 4 and 5 (the western United States and Alaska).1 TriWest serves the health care needs of military and Veteran communities. With a network of 700,000 health care professionals, Veterans can rest assured that they’ll receive quality care through their TriWest plans.2
TriWest vs TRICARE vs VA Benefits: What’s the Difference?
You may see the terms TriWest, TRICARE, and VA Benefits thrown around and wonder what the difference is. It can be confusing and complex to navigate the programs available to you as a Veteran. To help you understand the differences, here’s a brief explanation of each program:
- VA Benefits: VA health benefits are available to most Veterans, and cover a variety of standard health benefits, including annual checkups and treatment as well as specialist appointments, like care for substance use disorders (SUDs).4 VA health benefits provide vets with access to quality care, but many vets opt to use VA benefits in conjunction with other insurance, such as TRICARE plans or private plans.
- TRICARE: Active-duty service members, Veterans, and their dependents are eligible to enroll in a variety of different TRICARE plans, which provide coverage for standard health services (like VA benefits), as well as coverage for mental health services.5 You have to enroll in a TRICARE plan to receive coverage.
- TriWest: TriWest is the third-party administrator of the VA’s Community Care Network for regions 4 and 5 of the United States. It is a network of providers who work with the CCN, where those who cannot receive quality care through VA facilities can receive care. TRICARE plans are accepted at TriWest facilities, as are VA health benefits.
TriWest Eligibility Requirements
TriWest is a third-party administrator of the VA’s Community Care Network. As such, the eligibility requirements for TriWest are the same as those for the CCN. Veterans within regions 4 and 5 who are eligible to use the CCN are eligible to use TriWest services, but their families are not. In order to be eligible to use these services, six criteria must be met, and a VA provider must determine eligibility and give the Veteran prior approval from the VA before seeking care through TriWest.3
Eligibility for community care and TriWest services will be based on your circumstances and specific health needs or condition(s), but you must be enrolled in VA healthcare or eligible for VA healthcare in order to receive VA services. As previously mentioned, a VA provider must approve your eligibility for using TriWest services.3 The 6 criteria used to determine eligibility are outlined below, and you must meet one of the following criteria to be qualified to use TriWest (CCN):3
- Using TriWest (CCN) is the best medical decision for you and your needs.
- Designated access standards cannot be achieved through care provided to you at a local VA facility or through a VA provider.
- There is not a full-service VA facility near where you live.
- You’re qualified for the Veterans Choice Program (VCP) because you’re “grandfathered” under the distance eligibility provision:
- You must be eligible under the VCP’s 40-mile criterion and continue to reside in a location that would qualify you under this criterion;
- You live in North Dakota, South Dakota, Montana, Alaska, or Wyoming; or
- You live in another state and received care between June 6, 2017, and June 6, 2018, and required care before June 6, 2020.
- You cannot receive the service you need at a local VA facility.
- The medical service line doesn’t meet the VA’s quality medical standards.
- TriWest Healthcare Alliance. (March 2021). About us.
- TriWest Healthcare Alliance. (March 2021). Veteran services: honored to do our part.
- Veterans Affairs. (2019). Veteran Community Care eligibility.
- Veterans Affairs. (n.d.). About VA health benefits.
- TRICARE. (n.d.). TRICARE home.
- Veterans Affairs. (2021). Community Care Network.
- TriWest Healthcare Alliance. (April 2021). Treatment options for substance use disorders.
- Substance Abuse and Mental Health Services Administration. (2020). MAT medications, counseling, and related conditions.
- Veterans Affairs. (n.d.). Treatment programs for substance use problems.
- TriWest Healthcare Alliance. (June 2021). TriWest serves Community Care Network regions 4 and 5.