Admissions

admissions

The moment you contact American Addiction Centers is the moment you can change your life. Our Rehab Admissions Process is simple.

We understand that reaching out for help can feel overwhelming. It doesn’t have to be. When you call AAC you’ll talk with a caring, knowledgeable Admissions Navigator who will address your concerns, answer any questions, and guide you through every step of the rehab admissions process.

1

Contact Us

Your Admissions Navigator will work with you over the phone to complete the pre-admissions assessment, a 15-to-30 minute screening of you or your loved one’s addiction history (i.e. pattern of substance use, drug of choice, etc.) and behavioral health issues (i.e. anxiety, depression, PTSD, bipolar disorder).

2

Payments

To expedite the admissions process, we also collect your insurance and financial information during this initial phone assessment. Quickly, after we can verify your insurance benefits and walk you through co-pay and payment options, we match you to the facility that best fits your individual needs.

Verify Your Insurance Coverage
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Frequently Asked Questions:
Will verifying coverage notify the insurance provider about an addiction?
No, it will not. We work with an independent organization used by a variety of healthcare organizations to verify whether overall insurance coverage is active. At this point, the insurance provider is not notified that American Addiction Centers is checking benefits. Only when there’s a commitment to seeking treatment, and with your – or your loved one’s – permission, will we contact the insurance provider to seek treatment authorization.
Will my individual insurance costs increase?
Simply verifying benefits will not increase your cost of insurance. In most circumstances, rates for a single individual will not increase as a result of seeking addiction treatment. Rates are typically adjusted for an entire group of people – not individually. Please check your policy or contact your insurance provider to be sure.
Is an employer notified and how can time off be requested?
Verifying benefits for treatment will not notify an employer. When it comes time for treatment, we can help you – or your loved one -- with planning time off from work. For companies with more than 50 people, employees may be entitled up to 12 weeks of family leave – and we can help with the paperwork to activate this benefit. Privacy of health information is protected by law. Health information can’t be shared without your – or your loved one’s -- permission.
Lookup Patient Insurance
Insurance Carrier
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Aetna
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Contact Information
I am verifying benefits for:
Myself
A Loved One
Phone Number
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555-555-5555
Email
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jsmith@mail.com
Patient Information
Patient's First Name
*
John
Patient's Last Name
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Smith
Patient's Date of Birth
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Month
Day
Year
Patient's Membership ID
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XY29MK91
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We respect your privacy. We request this information to provide you with detailed coverage of benefits. By sharing your phone number, you agree to receive texts from us – including details about your benefits. Message and data rates may apply. Sharing this information is not a condition of treatment.
1Insurance Disclaimer: American Addiction Centers will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the member’s contract at time of service. Your health insurance company will only pay for services that it determines to be “reasonable and necessary.” American Addiction Centers will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.
3

Arrival

Your Admissions Navigator will stay in contact with you and/or your family to ensure the admissions process runs as smoothly as possible. Admissions Navigators also stay in contact with the facility to prepare for your arrival. At the facility, our staff will greet you and walk you through the intake process.

Do you have a loved one who needs help but is reluctant to receive treatment?
An Intervention may be the answer

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Concerned about treatment costs?
Call now for a FREE insurance and payment consultation.

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