Admissions

admissions

The moment you contact American Addiction Centers is the moment you can change your life. Our Rehab Admissions Process is simple.

We understand that reaching out for help can feel overwhelming. It doesn’t have to be. When you call AAC you’ll talk with a caring, knowledgeable Admissions Navigator who will address your concerns, answer any questions, and guide you through every step of the rehab admissions process.

1

Contact Us

Your Admissions Navigator will work with you over the phone to complete the pre-admissions assessment, a 15-to-30 minute screening of you or your loved one’s addiction history (i.e. pattern of substance use, drug of choice, etc.) and behavioral health issues (i.e. anxiety, depression, PTSD, bipolar disorder).

2

Payments

To expedite the admissions process, we also collect your insurance and financial information during this initial phone assessment. Quickly, after we can verify your insurance benefits and walk you through co-pay and payment options, we match you to the facility that best fits your individual needs.

Verify Your Insurance Coverage

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What you need to get started:

Health Insurance Card

With information from your health insurance card, we can verify your coverage for treatment at an American Addiction Centers location. We promise to keep your information confidential.

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*Insurance Disclaimer: American Addiction Centers will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the member’s contract at time of service. Your health insurance company will only pay for services that it determines to be “reasonable and necessary.” American Addiction Centers will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.
3

Arrival

Your Admissions Navigator will stay in contact with you and/or your family to ensure the admissions process runs as smoothly as possible. Admissions Navigators also stay in contact with the facility to prepare for your arrival. At the facility, our staff will greet you and walk you through the intake process.

Do you have a loved one who needs help but is reluctant to receive treatment?
An Intervention may be the answer

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Concerned about treatment costs?
Call now for a FREE insurance and payment consultation.

Don't know where to turn?
We can help.