The moment you contact American Addiction Centers is the moment you can change your life. Our Rehab Admissions Process is simple.

We understand that reaching out for help can feel overwhelming. It doesn’t have to be. When you call AAC you’ll talk with a caring, knowledgeable Admissions Navigator who will address your concerns, answer any questions, and guide you through every step of the rehab admissions process.


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Your Admissions Navigator will work with you over the phone to complete the pre-admissions assessment, a 15-to-30 minute clinical evaluation of you or your loved one’s addiction history (i.e. pattern of substance use, drug of choice, etc.) and behavioral health issues (i.e. anxiety, depression, PTSD, bipolar disorder).



To expedite the admissions process, we also collect your insurance and financial information during this initial phone assessment. Quickly, after we can verify your insurance benefits and walk you through co-pay and payment options, we match you to the facility that best fits your individual needs.

Verify Your Insurance

Enter the information below as it appears on your insurance card. We’ll verify your benefits and let you know if you’re eligible for care at an American Addiction Centers facility.

Contact information is collected to provide detailed coverage of benefits.

By submitting this form you agree to the terms of use and privacy policy of the website.


Your Admissions Navigator will stay in contact with you and/or your family to ensure the admissions process runs as smoothly as possible. Admissions Navigators also stay in contact with the facility to prepare for your arrival. At the facility, our staff will greet you and walk you through the intake process.

Do you have a loved one who needs help but is reluctant to receive treatment?
An Intervention may be the answer

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Concerned about treatment costs?
Call now for a FREE insurance and payment consultation.

Don't know where to turn?
We can help.