Verify Your Insurance Coverage
Ready for treatment?

Desert Hope Treatment Center

Overview

Continuum of Care

Desert Hope offers its patients a full continuum of care, starting from the moment you arrive at the airport throughout your long-lasting recovery. From detox and inpatient care, to outpatient and recovery residence at Resolutions Las Vegas, Desert Hope’s expert and caring staff will stand by you on your journey to recovery.

Desert Hope is now in-network with policies utilizing Behavioral Healthcare Options (BHO). Call to learn more about how your coverage can help you access treatment for yourself or a loved one.

Recreational Activities Fused with Treatment

Las Vegas has more to offer than casinos, as its location in the Mojave Desert provides its denizens access to some of the most iconic natural wonders of the American Southwest. Desert Hope offers unique hiking experiences from the valleys of Red Rock Canyon to the slopes of Mt. Charleston to the sandy shores of Lake Mead. Desert Hope can also provide equine therapy to clients who prefer an outdoor, holistic approach to their treatment.

Levels of Care

  • Medical Detox
  • Partial Hospitalization Program (PHP)
  • Intensive Outpatient Program (IOP)
  • Outpatient
  • Recovery Residence

Co-Occurring Mental Health Disorders

Addiction doesn’t always manifest alone, and often times can be connected with other mental health struggles. Clinicians at Desert Hope are able to treat patients with co-occurring mental health disorders such as PTSD, depression, anxiety disorders, and others.

Chronic Medical Conditions & Pregnancy

Desert Hope is equipped to care for medically-compromised patients, including those with lung conditions (such as COPD), high blood pressure, and diabetes. Desert Hope is also one of a handful of treatment centers that can treat pregnant women. Our facility works with an OB/GYN in Las Vegas that has expertise in caring for high-risk pregnancies, ensuring the safety of both mother and baby during treatment.

Our Staff & Credentials

At Desert Hope, our highly trained and knowledgeable multidisciplinary team includes psychiatrists, other medical doctors, nurses, and therapists. All therapists at Desert Hope are master’s level and all are fully licensed for both addiction and mental health in the state of Nevada. Our registered nurses are also all licensed in the state of Nevada. Desert Hope’s case management team includes drug and alcohol addiction counselors certified in Nevada. Our experienced clinicians have diverse training, and some of their specialties include CBT, EMDR, person-centered therapy, DBT, REBT, and reality therapy. As recognized experts in addiction treatment, Desert Hope also serves as a teaching facility and provides clinical education to treatment professionals from several programs, including University of Nevada, Las Vegas, and Touro University Nevada.

About 30% of Desert Hope’s staff is in recovery themselves. We have a nurse-to-patient ratio of 1:12, a therapist-to-patient ratio of 1:10, and a BHT-to-patient ratio of 1:20. Desert Hope is currently in the midst of a 3-part series to help empower women. Each part of the series lasts 2 weeks from start to finish. The leader is a woman who is passionate about engaging with and helping other women, encouraging them to become cohesive in treatment, to encourage one another and lift each other up. She seeks to build a community of peer support groups in treatment that help one another throughout the process and then stay connected when they leave. For patients who identify as LGBTQ, Desert Hope has a group that meets weekly and discusses concerns unique to this population.

Ambrozino Storr, CEO

Ambrozino “Zino” Storr has extensive experience in behavioral healthcare in addition to over 12 years of delivering psychiatric patient care for adults, adolescents and children in both outpatient and inpatient settings. Prior to joining AAC, Storr was president of Eating Recovery Center of California, and has prior tenure as CEO of three Acadia Healthcare behavioral hospitals.

Christy Benjamin, Director of Nursing

Christy Benjamin, BSN, RN started her nursing career working in acute crisis stabilization of adult psychiatric patients and treatment of substance abuse disorders. Over the span of 14 years, she has held various leadership positions specializing in the stabilization and staff development of nursing departments within acute psychiatric and residential treatment settings. In addition, Benjamin proudly serves in the Navy Reserve as Nurse Corps Officer working within her psychiatric specialty to ensure the medical readiness of all active duty and reserve personal.

Our Accreditations

The Joint Commission for Behavioral Health Care Desert Hope is accredited by The Joint Commission for Behavioral Health Care, an internationally-recognized symbol of healthcare quality and the gold standard of care for the industry. This accreditation signifies that, through external, unbiased evaluation, we have met or exceeded The Joint Commission’s standards for providing addiction treatment for all of the levels of care offered at Desert Hope, including high acuity medical detox.

Commission on Accreditation of Rehabilitation Facilities (CARF) CARF is an independent nonprofit dedicated to ensuring that various areas of healthcare treatment meet lofty standards. The standards, policies, and accreditation process are actively overseen by an elected board of 11 directors. CARF’s mission is to “promote the quality, value, and optimal outcomes of services through a consultative accreditation process and continuous improvement services that center on enhancing the lives of persons served.” According to CARF, “Providers that meet our standards have demonstrated their commitment to being among the best available.”

More About Desert Hope

Desert Hope in the news:

Read our Rehabs.com 360 Guide. Rehabs.com 360 Guides provide an objective evaluation of all that a treatment facility has to offer. These guides leverage proprietary data and offers relevant information to support individuals’ decisions to choose the treatment center right for them.

Top 10 Reasons

Top 10 Reasons to Select Desert Hope

1. Clinical programming that is tailored to the individual patient.

2. All therapists are Master’s level clinicians who specialize in:

  • Substance use
  • Mental health
  • Social work
  • Marriage and family
  • Music
  • Art

3. Experiential therapies that include:

  • Music therapy
  • Art therapy
  • Equine therapy
  • Recreational therapy

4. Experienced and caring medical team.

5. Robust alumni program that includes:

  • Social media presence
  • Weekly alumni meetings
  • Outreach to alumni and quarterly alumni events

6. Elective-style scheduling, similar to a college choices, to meet the needs of the patient.

7. The family is brought into the treatment process as resources for continuing the life of recovery post-treatment.

8. Residential treatment, Desert Hope offers:

  • Partial hospitalization
  • Intensive outpatient
  • Outpatient
  • Continuing care
  • Sober living facility with 100 beds

This sober living facility, known as Resolutions, also provides food service, transportation, vocational programming, and community involvement for support groups and volunteer experiences.

9. Culinary food services led by executive chefs with extensive backgrounds in high-end food service.

10. Joint commission accredited program for clinical and facility excellence.

What to Expect

Prospective Patients

At Desert Hope, tours are available any time of day, any day of the week. Since staff is always present at the facility, tours can happen anytime, although alerting the facility beforehand is appreciated and allows us to prepare a better tour experience. Depending on when the tour occurs, prospective patients may get to meet the clinical director, the clinical managers, the nursing director, and possibly the CEO.

Arrival

Our admission process is quick and easy, and usually takes an hour or less to complete. From day one, patients are welcomed into a therapeutic environment of wellness and caring. During the admission process, each patient undergoes a comprehensive assessment and meets with a mental health professional to develop his or her customized treatment plan.

Meals

Dining at Desert Hope includes 3 delicious and nutritious meals daily, and our culinary team includes a pastry chef. We can accommodate clients with special diets, whether related to medical or religious needs.

Housing Details

Our high-end, hotel-style rooms accommodate 2 people per room with a shared private bathroom. Desert Hope’s luxury inpatient facility can house 148 patients. Patients can request a private room if they prefer, although there is an additional cost. Laundry services are available on site.

Technology

Because connectivity is so important, patients may bring and use their electronic devices at Desert Hope during free hours. We provide free Wi-Fi to all patients and guests.

For Families

Communication

A loved one can only receive information about a patient if the patient signs a release of information for that individual.

Programming

Desert Hope recognizes that addiction affects not only the individual with the illness, but their loved ones as well, and that having a strong support system is an integral part of recovery. To start healing those family relationships damaged by addiction, Desert Hope offers a family day every other Saturday from 1:15 p.m. to 4:30 p.m. This program is led by Dr. Bradley, who talks with patients and their families in an interactive discussion. There is an opportunity for patients and families to visit with one another after the family day programming ends.

Visiting Your Loved One

With patient consent, loved ones can visit patients every other Saturday, after the family day programming.

During your loved one’s treatment, we can work with you to plan a visit. Your loved one’s treatment team will provide you with all of the information you need to schedule your visit.

Clinical Care

Individual Therapy

Depending on your level of care, you will participate in an individual therapy session for 50 minutes at least once a week. A variety of different treatment modalities are used, including but not limited to Cognitive Behavioral Therapy (CBT), Seeking Safety, and our Biofeedback Therapy Chair.

Eye Movement Desensitization and Reprocessing (EMDR)

EMDR is reserved for those who have been in treatment at Desert Hope for some time and who have physician and therapist approval that they are ready for this intensive level of work.

Medication-Assisted Treatment (MAT)

Desert Hope understands that sometimes medication-assisted treatment is the best option for those seeking recovery, and gladly provides MAT in conjunction with therapy, if the patient's provider recommends it. Primarily, Desert Hope will prescribe and distribute Suboxone and Vivitrol.

The requirements for the MAT program include:

  • 1 year of high-dose opioid use
  • Commitment to a longer treatment stay (minimum 45-90 days under care)
  • Involvement of a loved one in treatment with a full open ROI

Group Therapy

During your stay at Desert Hope, your participation in groups will vary depending on your personalized treatment plan. All group sessions are separated by gender to address gender-specific issues that may be present within topics such as stages of change, first responders, spirituality, and LGBTQ. Below are some of our group therapy offerings:

  • LGBTQ Group
  • Early Recovery
  • Cognitive Behavioral Therapy
  • Stages of Change: This model is used in the initial assessment of a patient. Desert Hope understands that often the personal drive to be free of substance addiction can be the greatest motivator in treatment, and will work to help patients determine their personal model of change and their place within it.
  • First Responders
  • Spirituality Engagement
  • Women’s Empowerment Groups

Psycho-Educational, Supportive, Expressive, & Alternative Therapies

Additional treatment interventions are offered to therapeutically support your overall care and wellbeing. Below are a few of our noteworthy offerings:

  • Art Therapy: A popular holistic practice that helps supplement treatment by offering patients a different avenue to explore and express complex emotions and ideas. Sessions are held 5 times a week by Edith Pastor, Desert Hope's resident art therapy expert.
  • Music Therapy
  • Yoga
  • Equine Therapy: Patients do not ride the horses but are given the opportunity to interact with them therapeutically.
  • Recreational Outings

Insurance Coverage

American Addiction Centers (AAC), a leading provider of addiction treatment services across the U.S. AAC works to make treatment accessible for everyone and offers free verification of insurance plan benefits to help you determine anticipated costs and coverage.

AAC accepts many insurance plans and can work with you on a manageable payment plan. Simply fill out the form below or call our admissions navigators to begin.

Verify Your Insurance Coverage

Let's verify your coverage for treatment at an American Addiction Centers location.
We promise to keep your information confidential.
  • Safe, secure & encrypted.
  • Your information is protected by HIPAA.
  • Get a response instantly - for free.
Frequently Asked Questions:
Will verifying coverage notify the insurance provider about an addiction?
No, it will not. We work with an independent organization used by a variety of healthcare organizations to verify whether overall insurance coverage is active. At this point, the insurance provider is not notified that American Addiction Centers is checking benefits. Only when there’s a commitment to seeking treatment, and with your – or your loved one’s – permission, will we contact the insurance provider to seek treatment authorization.
Will my individual insurance costs increase?
Simply verifying benefits will not increase your cost of insurance. In most circumstances, rates for a single individual will not increase as a result of seeking addiction treatment. Rates are typically adjusted for an entire group of people – not individually. Please check your policy or contact your insurance provider to be sure.
Is an employer notified and how can time off be requested?
Verifying benefits for treatment will not notify an employer. When it comes time for treatment, we can help you – or your loved one -- with planning time off from work. For companies with more than 50 people, employees may be entitled up to 12 weeks of family leave – and we can help with the paperwork to activate this benefit. Privacy of health information is protected by law. Health information can’t be shared without your – or your loved one’s -- permission.
Lookup Patient Insurance
Insurance Carrier
*
1
Aetna
american addiction centers photo
Contact Information
I am verifying benefits for:
Myself
A Loved One
Phone Number
*
555-555-5555
Email
*
jsmith@mail.com
Patient Information
Patient's First Name
*
John
Patient's Last Name
*
Smith
Patient's Date of Birth
*
Patient's Membership ID
*
XY29MK91
This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
By submitting this form you agree to the terms of use and privacy policy of the website.
We respect your privacy. We request this information to provide you with detailed coverage of benefits. By sharing your phone number, you agree to receive texts from us – including details about your benefits. Message and data rates may apply. Sharing this information is not a condition of treatment.
1Insurance Disclaimer: American Addiction Centers will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the member’s contract at time of service. Your health insurance company will only pay for services that it determines to be “reasonable and necessary.” American Addiction Centers will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.

Media Gallery

Continuum of Care

Desert Hope offers its patients a full continuum of care, starting from the moment you arrive at the airport throughout your long-lasting recovery. From detox and inpatient care, to outpatient and recovery residence at Resolutions Las Vegas, Desert Hope’s expert and caring staff will stand by you on your journey to recovery.

Desert Hope is now in-network with policies utilizing Behavioral Healthcare Options (BHO). Call to learn more about how your coverage can help you access treatment for yourself or a loved one.

Recreational Activities Fused with Treatment

Las Vegas has more to offer than casinos, as its location in the Mojave Desert provides its denizens access to some of the most iconic natural wonders of the American Southwest. Desert Hope offers unique hiking experiences from the valleys of Red Rock Canyon to the slopes of Mt. Charleston to the sandy shores of Lake Mead. Desert Hope can also provide equine therapy to clients who prefer an outdoor, holistic approach to their treatment.

Levels of Care

  • Medical Detox
  • Partial Hospitalization Program (PHP)
  • Intensive Outpatient Program (IOP)
  • Outpatient
  • Recovery Residence

Co-Occurring Mental Health Disorders

Addiction doesn’t always manifest alone, and often times can be connected with other mental health struggles. Clinicians at Desert Hope are able to treat patients with co-occurring mental health disorders such as PTSD, depression, anxiety disorders, and others.

Chronic Medical Conditions & Pregnancy

Desert Hope is equipped to care for medically-compromised patients, including those with lung conditions (such as COPD), high blood pressure, and diabetes. Desert Hope is also one of a handful of treatment centers that can treat pregnant women. Our facility works with an OB/GYN in Las Vegas that has expertise in caring for high-risk pregnancies, ensuring the safety of both mother and baby during treatment.

Our Staff & Credentials

At Desert Hope, our highly trained and knowledgeable multidisciplinary team includes psychiatrists, other medical doctors, nurses, and therapists. All therapists at Desert Hope are master’s level and all are fully licensed for both addiction and mental health in the state of Nevada. Our registered nurses are also all licensed in the state of Nevada. Desert Hope’s case management team includes drug and alcohol addiction counselors certified in Nevada. Our experienced clinicians have diverse training, and some of their specialties include CBT, EMDR, person-centered therapy, DBT, REBT, and reality therapy. As recognized experts in addiction treatment, Desert Hope also serves as a teaching facility and provides clinical education to treatment professionals from several programs, including University of Nevada, Las Vegas, and Touro University Nevada.

About 30% of Desert Hope’s staff is in recovery themselves. We have a nurse-to-patient ratio of 1:12, a therapist-to-patient ratio of 1:10, and a BHT-to-patient ratio of 1:20. Desert Hope is currently in the midst of a 3-part series to help empower women. Each part of the series lasts 2 weeks from start to finish. The leader is a woman who is passionate about engaging with and helping other women, encouraging them to become cohesive in treatment, to encourage one another and lift each other up. She seeks to build a community of peer support groups in treatment that help one another throughout the process and then stay connected when they leave. For patients who identify as LGBTQ, Desert Hope has a group that meets weekly and discusses concerns unique to this population.

Ambrozino Storr, CEO

Ambrozino “Zino” Storr has extensive experience in behavioral healthcare in addition to over 12 years of delivering psychiatric patient care for adults, adolescents and children in both outpatient and inpatient settings. Prior to joining AAC, Storr was president of Eating Recovery Center of California, and has prior tenure as CEO of three Acadia Healthcare behavioral hospitals.

Christy Benjamin, Director of Nursing

Christy Benjamin, BSN, RN started her nursing career working in acute crisis stabilization of adult psychiatric patients and treatment of substance abuse disorders. Over the span of 14 years, she has held various leadership positions specializing in the stabilization and staff development of nursing departments within acute psychiatric and residential treatment settings. In addition, Benjamin proudly serves in the Navy Reserve as Nurse Corps Officer working within her psychiatric specialty to ensure the medical readiness of all active duty and reserve personal.

Our Accreditations

The Joint Commission for Behavioral Health Care Desert Hope is accredited by The Joint Commission for Behavioral Health Care, an internationally-recognized symbol of healthcare quality and the gold standard of care for the industry. This accreditation signifies that, through external, unbiased evaluation, we have met or exceeded The Joint Commission’s standards for providing addiction treatment for all of the levels of care offered at Desert Hope, including high acuity medical detox.

Commission on Accreditation of Rehabilitation Facilities (CARF) CARF is an independent nonprofit dedicated to ensuring that various areas of healthcare treatment meet lofty standards. The standards, policies, and accreditation process are actively overseen by an elected board of 11 directors. CARF’s mission is to “promote the quality, value, and optimal outcomes of services through a consultative accreditation process and continuous improvement services that center on enhancing the lives of persons served.” According to CARF, “Providers that meet our standards have demonstrated their commitment to being among the best available.”

More About Desert Hope

Desert Hope in the news:

Read our Rehabs.com 360 Guide. Rehabs.com 360 Guides provide an objective evaluation of all that a treatment facility has to offer. These guides leverage proprietary data and offers relevant information to support individuals’ decisions to choose the treatment center right for them.