Heroin Addiction & Abuse Hotline

Last Updated: January 8, 2021

5 Sections

3 min read

What you will learn:

What is a heroin hotline?
What to expect & when to call
Free heroin hotlines & resources

Heroin hotlines make getting help heroin use easier and more accessible than ever. Heroin helpline representatives may evaluate a person’s situation, offer referrals to professional drug abuse treatment options, and point them towards other free substance abuse resources. Many people suffering from heroin abuse seek on-demand aid through toll-free and confidential heroin addiction hotlines, many of which are mentioned below.

American Addiction Centers offers free and confidential guidance to those suffering from addiction.

*If you or a loved one are experiencing a medical emergency or symptoms of heroin overdose, dial 911 or head to your local emergency room immediately.

What is a Heroin Hotline?

Heroin help hotlines are anonymous and confidential phone lines that offer 24/7 assistance to people who struggle with heroin abuse, as well as those who have loved ones struggling with heroin abuse. Those who staff heroin hotline call centers, sometimes called advisors, navigators, or representatives, are trained in the disease of addiction and safety protocols related to heroin abuse and the use of other drugs.

Are Heroin Abuse Hotlines Free and Confidential?

Yes, heroin abuse helplines are free and confidential phone lines that you may dial at any time. The information you share with your representative will not leave your conversation without your explicit permission. You do not need to tell anyone that you called a free and confidential heroin addiction helpline, and no part of your conversation with your representative requires that you make an irrefutable commitment to rehab or other forms of treatment.

If you’re too nervous to call, don’t worry. You can find out whether your insurance is accepted at AAC heroin rehab centers below.

What Can I Expect From a Heroin Help Hotline?

When you dial a heroin hotline number, you can expect to be greeted by a friendly, trained, and professional drug abuse hotline representative who will hold a free, confidential, and conducive conversation with you. Your helpline representative exists to listen to your story, offer you their support, and (if you wish) assist you in finding professional help for heroin addiction.

Your helpline representative may ask you questions about your current state of wellbeing and your environment. If you call a heroin help hotline, also be prepared to answer questions about your heroin use (or the heroin use of your loved one), insurance coverage, residence, and other related questions.

Heroin addiction helpline representatives must ask some necessary personal questions in order to adequately consider all aspects of your position and recommend your next best course of action based on your needs.

Consider gathering the following information about the addicted person’s medical and personal history before calling a heroin helpline:

Any current medical concerns, such as infections, diseases, and chronic pain.
Any physical or mental disabilities.
Whether the person is currently suicidal or considering harming themselves or others.
Existence of any co-occurring mental health disorders.
A person’s willingness to go to rehab or receive some form of help for their heroin abuse.

When Should I Call a Heroin Addiction Help Hotline?

It can feel scary to pick up the phone when you or your loved one is suffering from a heroin addiction. However, sometimes it is necessary to reach out for help from someone who is well-versed in mental healthcare and addiction treatment. In doing so, you may save your life and prevent yourself from experiencing the undesirable long term effects of heroin use.

Speaking with a heroin helpline phone representative may be right for if:

You need free advice and resources about your addiction or someone else’s addiction to heroin.
You’re afraid that you or your loved one’s heroin abuse is spiraling out of control.
You or your loved one cannot stop using heroin, no matter how hard you (or they) try.
You have a loved one, such as a child or spouse, whom you suspect is using heroin, but you aren’t certain and would like some tips.
You have a loved one who is using heroin, but you are unsure of
You’d like to receive addiction treatment and are interested in getting sober, but you aren’t sure of where to begin.

Still unsure? Consider signs of heroin addiction:¹

The consumption of heroin in larger amounts or over a longer period of time than someone originally intended.
A considerable amount of time spent engaging in activities that make it possible to obtain heroin or recovering from heroin use.
The inability to cut down on heroin use despite various failed efforts.
A lack of engagement in hobbies, relationships, and other activities that someone once found enjoyable before using heroin.
The continual use heroin despite social, financial, physical, and psychological consequences.
Experiencing tolerance to heroin.
Experiencing heroin withdrawal.

Do you or your loved one have a heroin abuse problem? Take our quiz to find out.

Other Heroin Hotline Resources & Phone Numbers

The following heroin hotlines and resources are also free and confidential. Some are also available 24/7:

Substance Abuse and Mental Health Services Administration (SAMHSA): 1-800-662-4357 – English or Spanish speaking representatives at SAMHSA can help you find heroin treatment facilities, support groups, and other forms of help for heroin abuse.
National Council on Alcoholism and Drug Dependence (NCAAD): This hotline will provide information and referrals to appropriate resources in your community. 1-800-NCA-CALL (622-2255).
National Suicide Prevention: 1-800-273-8255 – This national crisis hotline supports those having suicidal thoughts and those who are currently dealing with a suicidal person.
Drugfree.org: Either call 855-378-4373 or text 55753 to speak with a representative who will provide education for yourself or your child, and help you understand what is your next best step.
Heroin Anonymous (HA): A free support network and 12-step program for those who specifically suffer from heroin abuse. Usually, each regional HA committee has its own hotline phone number.
Narcotics Anonymous (NA): NA is another 12-step program and free support group network with meetings across the entire country. Usually, each NA county has it’s own hotline phone number for those suffering from addiction to heroin and other narcotics.

Where Can I Find Heroin Rehab Near Me?

Heroin rehab is a highly effective method of treatment and finding a rehab that treats heroin abuse can be easy. American Addiction Centers has 12 heroin rehab centers across the United States that treat all forms of opioid addictions in an inpatient or outpatient setting. AAC’s substance abuse rehabs are in-network with most insurance companies, including Tricare health insurance.

Some heroin rehab centers may treat specific populations of those suffering from a substance use disorder, or they may offer Medication Assisted Treatment (MAT). American Addiction Centers offers forms of MAT at our heroin addiction treatment centers – a form of treatment that often proved highly effective for our patients achieving long-lasting recovery from heroin abuse.