Luxury Rehab Services – FAQs

AM I ALLOWED TO HAVE VISITORS AND RECEIVE PHONE CALLS
WHILE IN TREATMENT?

Yes, as long as your primary therapist and treatment team
authorize those phone calls and visits as healthy and
supportive of your treatment. Visitation is Sunday from
1-4 p.m., and patients are allowed phone time after dinner
each day. Personal cell phones are prohibited on our
campus, but once they receive phone privileges, patients
enjoy free nationwide calling at the times provided.

WILL I BE ALLOWED TO LEAVE THE CAMPUS DURING MY TREATMENT?

Patients do participate in off-campus therapeutic
recreational activities and experiential groups, as well
as AA/NA meetings. You must first be medically cleared,
and your treatment team must determine that it is
clinically appropriate for you to participate in
staff-supervised off-campus activities.

WILL MY FAMILY AND/OR SIGNIFICANT OTHERS PARTICIPATE IN MY
TREATMENT?

Yes. Having your loved ones take part in your treatment is
a key aspect of Oxford Treatment Center’s program. The
two-day Family Program we provide for them offers
education and counseling for the family.

I HAVE SIGNIFICANT MEDICAL PROBLEMS. WILL I RECEIVE
ADEQUATE MEDICAL CARE WHILE I AM A PATIENT AT OXFORD
TREATMENT CENTER?

Yes. Oxford Treatment Center is licensed by the
Mississippi Department of Mental Health, and is CARF
accredited. We adhere to the highest standard of medical
care.

Our staff on campus includes licensed nursing personnel on
duty 24/7. We also maintain a transfer agreement with the
regional medical center, to ensure that our patients have
immediate access to additional medical care when needed.

WILL I SEE A PSYCHIATRIST OR PSYCHOLOGIST WHILE AT OXFORD
TREATMENT CENTER?

Patients do participate in off-campus therapeutic
recreational activities and experiential groups, as well
as AA/NA meetings. You must first be medically cleared,
and your treatment team must determine that it is
clinically appropriate for you to participate in
staff-supervised off-campus activities.

WILL I BE ALLOWED TO LEAVE THE CAMPUS DURING MY TREATMENT?

Yes, if clinically indicated and approved by the medical
director. Oxford Treatment Center has a psychiatrist and
psychiatric nurse practitioners on staff.

HOW OFTEN WILL I SEE A THERAPIST?

Twice a week, in most cases, or more if needed.
Individualized treatment is the cornerstone of Oxford
Treatment Center’s clinical program and the primary
contributing factor to our successful treatment of
patients. We maintain a high staff-to-patient ratio and
embrace our goal of assisting you as you begin the journey
to recovery.

YOUR PRIVACY

Oxford Treatment Center adheres to federal laws that
protect your rights and confidentiality as a patient. We
will not release any information about your treatment
without your specific, written consent.

Further, our campus policies are constructed in ways that
protect patient privacy and confidentiality. Cell phones,
smart phones and digital cameras are not allowed on our
premises. Workers and visitors on our campus are required
to sign a confidentiality statement that protects our
patients.

10 Reasons People Choose Us

  • We strive for Clinical Excellence. We treat the whole person, not just the addiction.
  • We work with you to determine which level of care is right.
  • We respect and protect your privacy throughout your treatment.
  • We work directly with your insurance company.
  • We know family is important, and incorporate loved ones into the process.
  • We aim to get you the treatment you need; we’ll find a facility that’s just right for you.
  • We believe treatment goes beyond graduation. We created a national alumni program where you’ll find friends in recovery no matter where you live.
  • We understand it might not have worked in the past. Thousands of AAC alums would agree we’re different.
  • We believe that recovery is possible. Make this call, the last call.

Help Is Here

  • FREE Insurance Verification
  • Call Center Available 24/7
  • Privacy Guaranteed

What We Treat

This is not a comprehensive list. Please call for specifics. Call

Substance Abuse
  • Alcohol
  • Heroin
  • Cocaine
  • Opiate Painkillers
  • Other Opioids
  • Prescription Drugs
  • Marijuana
  • Crack
  • Meth
Co-Occurring Disorders
  • Anxiety
  • Depression
  • Bipolar
  • PTSD
  • OCD
  • ADHD
  • Cocaine
  • Schizophrenia
  • Phobias

Worried About Affording Treatment?

Insurance can cover up to 100% of treatment costs*. We can help you find out if you're covered.
Get Your Free Insurance Assessment Today
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We Accept Most Insurance*

Steps to Admission & What to Expect After the Call

We understand that reaching out for help can feel overwhelming. When you call us you will be connected to a caring, knowledgeable Admissions Navigator who will address your concerns, answer your questions, and guide you through the steps of the rehab admission process.
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Contact Us

Your Admissions Navigator will work with you over the phone to complete a pre-admission assessment, a 15-to-30 minute clinical evaluation of you or your loved one's addiction history and behavioral health issues (i.e. anxiety disorders, depression, bipolar, etc.).

Call Now
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Payment

To expedite the admissions process, we will also collect your insurance and financial information in this initial assessment. Once we quickly verify insurance benefits and walk you through your co-pays and payment options, we match you or your loved one to the facility that best fits the individual needs.

Verify Insurance Online
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Arrival

Your Admissions Navigator will stay in contact with you and/or your family to ensure the admissions process runs as smoothly as possible. Admissions Navigators also stay in contact with the facility to prepare for your arrival. At the facility, our staff will greet you and walk you through the intake process.

Brand Promise
If you successfully complete our 90-day program, we guarantee you'll stay clean and sober, or you can return for a complimentary 30 days of treatment.

How Our Treatement Has Helped Others

Desert Hope
"Desert Hope, without question, truly cares about the recovery of the client."
- Doug
Greenhouse
"A huge weight has been lifted from my shoulders; not only addiction but trauma issues as well"
- Norah
Singer Island
"Great tech staff. Anna helped my recovery efforts immensely. Overall great program."
- Shawn

Let Us Help You

Free.
Your 1-on-1 consultation and insurance verification are 100% free.
Easy.
All you have to do is pick up the phone and call or chat now.
Confidential.
We will never share your information with a third party without your explicit consent.

Call Us Now

* Terms and conditions apply. To learn more about how you can qualify for our guarantee, visit americanaddictioncenters.org/90-day-promise/ for details. **Not all insurance policies are the same. Insurance coverage varies based on individual policies. All logos and trademarks are the sole and exclusive rights of their respective owners.