Employee Assistance Program (EAPs) & Substance Use Services

Written by: Sherilyn Moore, B.A.

Edited by: Amelia Sharp

Updated May 23, 2025

Employee Assistance Programs (EAPs) may help employees get addiction treatment. Learn more.

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EAP Overview

Employee assistance programs, or EAPs, can assist employees with various issues, such as mental health concerns, personal issues, grief, and workplace violence through methods such as short-term counseling and other interventions. Read more below about how an EAP can help you receive help for these issues, as well as substance use disorders.

What is An Employee Assistance Program (EAP)?

An Employee Assistance Program is a valuable program offered by employers to help employees resolve problems covering a wide range of issues.¹ Employees have access through an EAP for personal or work-related problems, receiving confidential aid.¹ Employees may receive short-term counseling, evaluation, and referral for further treatment through this confidential program.² Some of the areas of they may assist with include:^1,2

Mental health concerns.
Personal issues.
Trauma-related problems.
Grief.
Substance use disorder.
Workplace violence.

These are a sampling of some of the common issues people may use an EAP for. However, there may be other situations that would be appropriate for EAP services.

How do EAPs Work?

An Employee Assistance Program provides employees with free and confidential services to help de-escalate an employee’s problem.¹ For example, if you are dealing with a substance use disorder, you can receive free services through the EAP, and your employer won’t know that you have contacted them—it’s completely confidential. At the same time, the employer will benefit too because the program helps keep the workplace productive and safe.

You can contact an EAP counselor on your own and begin the process.³ They will provide an evaluation or assessment of your issue.² From there, they will give you guidance on how to resolve the problem or offer you a few sessions of counseling.² In the case of a substance use disorder, they may refer you to an EAP substance use treatment center or EAP drug program for further assistance.

The EAP itself is free, but once you transfer to a rehab facility, then you will use your insurance coverage to pay for those fees. If you plan to attend a rehab facility, insurance may be able to cover at least some of the cost of treatment. Find out by filling out the online insurance verification form below.

Types of EAPs

There is a variety of EAPs in the workplace. These include:²

In-house or internal style EAPs.
External type EAPs.
Blended style EAPs.
Management-sponsored EAPs.
Peer-based EAPs.
Member assisted EAPs.

Each one of these is different in how it approaches assistance or treatment. For example, in-house means the employer will have the EAP professionals on-site while external EAPs will be off-site.²Approximately 75% of companies have an EAP, meaning you are likely to have access to one at your workplace. ³ Larger companies are more apt to have EAPs versus smaller companies.³

Do EAPs Cover Substance Use Services?

EAPs & Substance Use Services

EAP treatment is normally short-term since it works to resolve a minor issue or refer to the appropriate resources.² If you are dealing with a substance use disorder, most likely, you’ll need more than a few sessions of counseling. Therefore, follow-up with the referred rehab center is vital for recovery. You can use whatever insurance you currently have to move forward with treatment.

American Addiction Centers (AAC) can help you figure out the best treatment options for you and also help you understand more about how your EAP can assist you in receiving substance use treatment or other mental health services. Simply call us at and speak to a compassionate admissions navigator.

Is Treatment Confidential?

When visiting an EAP professional, you are guaranteed complete privacy and confidentiality. Not even your employer, who pays for an EAP, will know you contacted them for assistance.¹

Can I Be Fired for Going to Rehab?

If you are seeking treatment for a currently diagnosed substance use disorder, you usually can’t be fired.However, if you don’t get treatment and are caught using an illegal substance during work, then that would be grounds for firing.⁵

Additionally, under the Family Medical Leave Act (FMLA), employees may receive up to 12 weeks of unpaid leave for certain life events, which may be an option for getting leave to attend rehab.

EAP Eligibility

Eligibility for EAP program rehab coverage is based on your employment status or relationship to the employee. If you are an employee of a company that offers this program or a close family member, such as a spouse, partner, or dependent, then you are eligible.⁴

Sources

OMP.gov. (n.d.). Frequently asked questions, Work life.
Substance Abuse and Mental Health Services Administration. (2021).
Attridge, M., Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., Paul, Rich. (2009). Selecting and strengthening Employee Assistance Programs: A purchaser’s guide.
SHRM. (2021). General: What is an employee assistance program (EAP)?
ADA. (2021). The ADA, addiction, recovery, and employment.

If you have any further questions about treatment, you may contact us directly at 888-966-8152

Rehabs That May Accept EAP Insurance

American Addiction Centers (AAC) owns and operates facilities at various locations nationwide to provide you or your loved one addiction and mental health care.

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Insurance Coverage at American Addiction Centers

Find out more about insurance and rehab coverage at American Addiction Centers.

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About The Contributor

Sherilyn Moore, B.A.

Author

Sherilyn Moore is a freelance writer with over 10 years of experience. She has dual bachelor’s degrees in English and Communications and an Inbound M … Read More

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