- What is the addiction chat used for?
- Who is on the other end of the chat?
- What can I expect from a drug addiction chat?
What is the addiction chat used for?
American Addiction Center’s free and confidential online drug addiction help chat was designed to help you find the information you need about drug addiction, rehab, and treatment options. Our chat box automatically loads onto the page and is located on the bottom right corner of the screen (see image below).
Who is on the other end of the chat?
A virtual assistant is available to help you 24/7 through our online chat interface. Though if you would like to speak to a person, our admissions advisors are available to help you toll-free, 24 hours a day, 7 days a week .
What can I expect from a drug addiction chat?
Once clicked, our drug addiction chat will open an in-screen chat room window. There are pre-set topic options that you may select, or you may enter your own topic of interest as well by selecting “I want to ask something else.” The virtual assistant may also ask you for your name and contact information in order to better serve you.
Emergencies & Overdoses
If you or a loved one is experiencing a medical or psychological emergency, such as overdose, call 911 or go to the nearest emergency room. Do not use an online chat, as they are not equipped to handle these situations.