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Online Drug Addiction Help Chat

5 Sections
1 min read
Sometimes talking to a person on the phone can be a daunting experience. Find out what to expect when you interact with your online addiction chat module.
What you will learn:
How to find our chat function
What to expect from the chat
Why call us?

What is the addiction chat used for?

American Addiction Center’s free and confidential online drug addiction help chat was designed to help you find the information you need about drug addiction, rehab, and treatment options. Our chat box automatically loads onto the page and is located on the bottom right corner of the screen (see image below).


Who is on the other end of the chat?

A virtual assistant is available to help you 24/7 through our online chat interface. Though if you would like to speak to a person, our admissions advisors are available to help you toll-free, 24 hours a day, 7 days a week .

Substance Abuse Text Line

If you are not ready to talk to someone on the phone, there are a few alternatives. American Addiction Centers offers personalized text support as well as an addiction chat on the site.

What can I expect from a drug addiction chat?

Once clicked, our drug addiction chat will open an in-screen chat room window. There are pre-set topic options that you may select, or you may enter your own topic of interest as well by selecting “I want to ask something else.” The virtual assistant may also ask you for your name and contact information in order to better serve you.

Emergencies & Overdoses

If you or a loved one is experiencing a medical or psychological emergency, such as overdose, call 911 or go to the nearest emergency room. Do not use an online chat, as they are not equipped to handle these situations.

Take Our Substance Abuse Self-Assessment

Take our free, 5-minute substance abuse self-assessment below if you think you or someone you love might be struggling with substance abuse. The evaluation consists of 11 yes or no questions that are intended to be used as an informational tool to assess the severity and probability of a substance use disorder. The test is free, confidential, and no personal information is needed to receive the result.

Don’t wait. Call us now.
Our admissions navigators are available to help 24/7 to discuss treatment.
Why call us?