Ruchi Dhami, MA, is the director of brand and design at American Addiction Centers where she oversees brand strategy and messaging, and provides oversight for the company’s websites that connect consumers to information about treatment and their treatment options.
Ms. Dhami has 10+ years’ experience in healthcare and consumer research, with a passion for balancing scientific inquiry, business growth, and customer protections. She began her career as a clinical researcher and patient liaison, ensuring that research participants were fully informed and ethical standards were being met.
Prior to joining American Addiction Centers, Ms. Dhami worked at The Cleveland Clinic in the Department of Bioethics, creating models for the transparent disclosure of physician-industry relationships, and studies the improvement of efficacy of conflict of interest reporting at the Edmond J. Safra Center for Ethics at Harvard University where she served as a Research Ethics Fellow. At The Cleveland Clinic, Ms. Dhami served on a committee to create and implement a reporting platform for physicians to efficiently monitor payments made to them by industry partners.
Ms. Dhami also served as the Director of Market Insights and Development at Recovery Brands where she was responsible for the development and implementation of data collection efforts and research investigations to synthesize meaningful and relevant analyses for public consumption to aid in the decision-making process of those seeking addiction treatment. She is an expert in quantitative methodologies with extensive experience in utilizing survey tools to develop products and programs to increase efficiency.
Ms. Dhami also authored several peer-reviewed publications, including a public call to action for the development of vital multi-metric outcomes measurements to improve the quality of care in the addiction industry.
Credentials & Education
- Edmond J. Safra Center for Ethics Fellow – Harvard University, Cambridge, Massachusetts
- Masters of Arts, Bioethics – Case Western Reserve University, Cleveland, Ohio
- Bachelors of Arts, Biology – Case Western Reserve University, Cleveland, Ohio
Areas of Expertise
- Brand Development
- Business, Marketing, and Healthcare Ethics
- Market Research
Op-EdAddiction Treatment Resources Under Attack: Fierce Healthcare
Featured Expert InLouisiana High School Students Among Nation’s Most Likely to Use Drugs: WWL Radio
Kentuckians Lose Years of Life to Drug Abuse: The News Journal
Arizonans Lost Over 86,000 Years of Life To Drug Abuse in 2017: KTAR News
Worcester Has 5th Highest Percentage of Homeless Students in US Cities: Telegram
Juvenile Drug-Related Arrest Rates in California: Canyon News
Millennials’ American Dread: The Daily Beat Podcast
How Close Do You Live to a Meth Lab?: Fox 17 Nashville
Increases in Drug Related Arrests in Europe: Daily Record
Stocks and Data on the Cannabis Industry: Benzinga
Ill Treatment Podcast: PodBean
Michigan is Second-Lowest State with Criminal Drug Offenses in 2017: Michigan Radio
Tips to Prevent Your Drink From Being Spiked: A Plus
Addiction Treatment Center Re-Routed 800 Numbers: Behavioral Health Network Resources